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Ready, Set, Go AI

Trust & legal

Privacy, terms and data handling.

Plain-English policies for how Ready, Set, Go AI and Universi handle personal information, advisory work and engagement data.

Privacy Policy

Privacy Policy

Ready, Set, Go AI / Universi (ABN 87 992 783 542)

What we collect.

Contact details you give us through this site or by email, including name, email, organisation, and what you tell us about your needs. During an engagement, the evidence needed to do the work, for a readiness assessment, read-only configuration and governance telemetry from your environment.

We never collect passwords, and we never export the contents of your files, mailboxes, or messages.

Why we collect it.

Only to respond to you, deliver the service you've engaged us for, and communicate about it.

How we share it.

We don't sell your data. We disclose it only where needed to deliver your service, where you've asked us to, for example an implementation partner, or where required by law. Engagement evidence is treated as confidential.

How we store and protect it.

Sensitive engagement material is held with restricted access and kept for the retention period agreed in your engagement, then removed. We use reputable service providers to run our site and email.

AI in our workflow.

AI may assist us in drafting and structuring deliverables. Final advice is reviewed against the agreed scope and your information. We don't use your data to train AI models.

Your rights.

You can ask what we hold about you, have it corrected, or have it deleted. hello@ready-set-go.ai. If you have a privacy concern we can't resolve, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes.

We'll update this page as our practices evolve.

Terms

Terms of Service

Ready, Set, Go AI / Universi (ABN 87 992 783 542)

Our services.

We provide advisory and productised services, assessments, roadmaps, governance guidance, and education. The specifics of any engagement, including deliverables, scope, exclusions, and fees, are set out in the written proposal or scope of work you agree with us, which prevails over general marketing descriptions.

What we don't do.

Our work is advisory. We don't provide legal, clinical, or technical implementation services, and nothing we deliver is a legal opinion, a compliance certification, or clinical advice. Where implementation is needed, we help scope it and hand it to your chosen provider.

Your responsibilities.

Decisions and actions you take based on our advice are yours. You're responsible for the accuracy of information you give us and for obtaining your own legal, financial, or clinical advice where required.

Fees.

Payable as set out in your proposal or at booking. Paid sessions are booked and paid in advance.

Intellectual property.

We retain ownership of our methodologies, frameworks, and tools. You receive the deliverables prepared for you, for your own business use.

Confidentiality.

Each side keeps the other's confidential information confidential.

Liability.

Our services are provided with reasonable care and skill, but we don't warrant specific outcomes. To the extent permitted by law, our total liability for any engagement is limited to the fees you paid for that engagement, and we're not liable for indirect or consequential loss. Larger engagements may carry a specific cap in the scope of work.

Governing law.

These terms are governed by the laws of Victoria, Australia.

Contact.

hello@ready-set-go.ai

Data Handling

How we handle your data

We collect only what we need to deliver the service you've asked for, and we treat it carefully.

What we collect

  • Contact details you give us through this site or by email.
  • During an engagement, the evidence needed to do the work, for a readiness assessment, that's read-only configuration and governance telemetry from your environment. We never collect passwords, and we never export your file contents, emails, or messages.

How we use it

  • Only to deliver the service you've engaged us for, and to contact you about it.

How we protect it

  • Engagement evidence is treated as sensitive and confidential, with restricted access, and handled according to the retention period agreed in your engagement.

What we never do

  • We never ask for passwords through this website.
  • We don't export the contents of your files, mailboxes, or chats.
  • We don't use your data to train AI models.

AI in our workflow

  • AI may assist with drafting and structuring deliverables. Final advice is always reviewed against the agreed scope and the information you provide.

Your control

This page describes how we work in practice. Our formal Privacy Policy governs your legal rights.